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Communication boosts morale in serviced offices

Good communication is the key to good morale in serviced offices and other UK workplaces, it has been claimed.

According to Ruth Spellman, chief executive of the Chartered Management Institute, to keep their staff happy managers should make sure they listen to them.

“The connectivity between the managers and the workforce, the communication, the constant reiteration of what’s going on and how you can get [the staff] engaged and involved [can boost morale in the office],” she said.

Ms Spellman also recommended getting staff excited about any projects that are going on, so they feel more involved with their job and therefore be more motivated to do well.

The expert’s comments come shortly after research by the institute highlighted a significant dip in UK workplace morale.

According to the body’s Economic Outlook Survey which was released this week, 70 per cent of managers questioned thought that morale has got worse in the past six months.