How It Works
Mail & Post
Anything received at your business address can either be held for you to collect from your centre (Mon – Fri, 9 – 5.30pm) or forwarded to you via first class post or courier service.
We answer your calls using your company name and transfer them to you or forward them to your voicemail. Calls are transferred onto you at BT standard rate. You choose how we answer your calls and what line you want them to be put through to. Our telephone answering service is provided by Velocity Virtual, a sister company of Business Environment. We will receive a professional answering services with a full online portal giving you control over the call destination at the click of a button.
When faxes arrive they can either be read out to you over the phone, forwarded to you via first class post or faxed onto a number of your choice.