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Team-desking can reduce costs

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Reducing desks while not reducing staffing levels helped Cable and Wireless Worldwide’s move to its new Bracknell office more cost effective, revealed director of IT operations Richard Wilson.

Speaking with cio.co.uk, Mr Wilson said that new premises incorporates the concept of “team-desking”, which, similar to hot-desking, allows teams or departments to stay to together in a much reduced space.

“Our old building had between 900 and 1,100 desks allocated” he said. “This one has just 650 desks at half the cost.”

“Hot-desking is a misnomer. In team-desking each team has an allocated area. Some roles have changed to be more active and to have more analysis so that we are not just processing tickets. The profile of the operation has changed but my department remains at 50 people.”

Cable and Wireless Worldwide has been established since the 1860s and has ventures in more than 150 countries. It employs more than 6,000 people globally.